Submit Your Request Online:
The fastest way to get your free Equifax credit report is to submit your request online.
Simply click here and the system will prompt you to provide personal information to verify your identity and create your myEquifax account.
When you sign in to your myEquifax account, you can download a copy of your credit report by clicking on the Credit Report link in the left navigation menu and then clicking the red PDF Download / PRINT button in the top right of your screen.
Your credit report contains personal and potentially sensitive information. Once downloaded, it’s best to save it in a password-protected file on your device. If you print your report, you should keep it in a secure location. You should always carefully consider with whom you share your credit report in order to protect your personal information.
Your Equifax Canada credit report is made available to you on myEquifax through our affiliate, Equifax Consumer Services LLC ("ECS"). ECS is a company in the U.S. that securely collects and stores your credit report from Equifax Canada to make it available to you on myEquifax.
Submit Your Request by Phone:
To request your credit report free of charge by phone, use our Interactive Voice Response system: 1-800-465-7166. Interactive Voice Response (IVR) is an automated tool that gathers the required information to process your request through voice response or key pad selection. It is important to note that when requesting your free credit report by phone, you will be required to enter your Social Insurance Number (S.I.N.). If you do not wish to provide your S.I.N., you will need to select a different option to submit your request such as mail or in person. If/when you complete the identity validation process, your credit report will be sent to your home address via Canada Post within 5-10 days.
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